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Hays is proud to be the Official Recruitment Partner of Manchester City.

The partnership is based on a mutual ambition to attract skilled, expert professionals to build high performance teams, whether it is on the football pitch or in the world of work. Below are all of the opportunities available at City Football Group and you can visit our site for the latest professional job opportunities with Manchester City to see if you can match your ambition and become part of this winning team.

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, new MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan.

City Football Group promotes equal opportunities in employment we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to the below posts may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

2018/19 City Football Group Graduate Opportunities

The application deadline for UK graduate programme vacancies commencing Aug-18 or Jan-19 has now passed. The next round of applications will open in Sep-18 (for vacancies in Aug-19 or Jan-20). 

Senior eCRM Executive

We are recruiting an experienced Senior eCRM Executive join the Group’s Fan Relationship Management team, based at the City Football Academy HQ, Manchester.

The Senior eCRM Executive will be responsible for planning, supporting, delivering and analysing the Club’s multi-channel marketing campaigns including email, SMS and Facebook paid advertising. The role will involve identifying new opportunities to increase fan engagement and creating personalised campaigns.

The ideal candidate will be a proactive team player, used to working with groups of internal and external stakeholders in a fast-paced environment. They will be creative with a high attention to detail and be innovative in their approach.

This is a hands on role within in the FRM team, where the successful candidate has the chance to make it their own and will be reporting directly into the eCRM Campaign Manager.

Key responsibilities include:

  • Supporting the execution and creative development of personalised campaigns across email, social, and mobile
  • Analysis of campaign KPIs, testing new initiatives and providing recommendations
  • Co-ordination of the campaign calendar
  • Setting up and building HTML responsive email campaigns
  • Day to day management of the creative agency
  • Selection of appropriate audiences based on engagement, behaviours and attributes

To apply, please send a CV and covering letter to jobs@cityfootball.com quoting vacancy reference: EW-674-20161223.

Closing date:  23rd February 2018

City Football Group promotes equal opportunities in employment we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click here to view the job description for the Senior eCRM Executive.

IT Manager 

City in the Community Foundation are recruiting a CITC IT Manager to join their Business Support team in an outstanding working environment in Manchester. The scheme is the registered charity of Manchester City FC and uses the brand of the parent Club to engage and impact over 30,000 lives in Manchester annually.

There is a key role to aid the development of an IT Strategy for CITC and road map its core applications, integrate centralised City Football Group services and act as a consultation point for managing IT Risk.  Are looking for a candidate with experience of running a whole IT environment (in small office or institution) for two or three years.

Key Responsibilities include:

  • Through strong stakeholder management grow an IT landscape of Infrastructure, Applications and Services that suits the needs of CITC.
  • Ensure fully integration of services that are centrally delivered
  • Design and deliver any IT capabilities required for CITC that are not delivered centrally.
  • Reviewing and continuously improving IT service delivery to CITC staff.
  • Acting as a key advisor to CITC management on IT Risk for CITC drawing on the wider CFG team if required.
  • Oversee relevant parts of the IT budget and ensure that budgetary targets are met.
  • Fully contribute to all efforts to ensure compliance to legal and regulatory frameworks relevant to IT.
  • Monitor and report of Data Usage
  • Advise on hardware and software based on requirements with a view to running robust procurement tenders and processes
  • Maintain a Fixed Asset Register

Closing date: 23rd February 2018

To apply, please e-mail your CV and covering letter quoting vacancy reference KP-022-20180902 to emma.carter@cityfootball.com.  

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click here to view the job description for CITC IT Manager

 

School Sports Coach

City in the Community Foundation are recruiting a School Sport Delivery Coach to join their team in an outstanding working environment in Manchester. This is an opportunity for the right candidate to make a real difference to the lives of young people in the Manchester area.

The School Sport Delivery Coach will take responsibility for the delivery of CITC’s extensive School Sport programme in designated partner primary schools in Greater Manchester. The post holder will be expected to lead on the practical delivery of a school sport activity programme in their partner schools with attention being paid to curriculum delivery, pre/post school activity and support for the continued professional development of school teaching staff. The post holder will support the generation of new ideas and innovative opportunities to further expand delivery, contributing to ongoing staff training & quality assurance of the programme.  With effective organisational skills, the role will require the post holder to work practically across a wide range of partners, stakeholders, participants and staff members.

Key responsibilities include:

  • To delivery on all practical aspects of designated project delivery areas.
  • Maintain and further develop specifically designated programmes in the school sport environment, delivering innovative sessions to a range of age groups in a school environment.
  • Contribute to the maintenance and ongoing development of the quality of CITC participation programmes across school partners.
  • To be responsible for the ongoing support of CPD for partner school staff.
  • Full accountably for all quality assurance and monitoring reports associated to their delivery on the project, with careful attention to detail and adherence to all set deadlines
  • Contribute to the development of a programme of continuous improvement with specific attention to quality delivery and monitoring and evaluation.

CITC are looking for candidates who have a good knowledge and previous experience of working practically in Key Stage 1 and 2 curriculum delivery settings. Experience of coaching in a school and a community setting is required with a range of practical coaching qualifications also being an advantage. We require the candidate to have knowledge of curriculum PE delivery in England, with experience of training and mentoring non-sport specialist staff also an advantage. Experience of project management to a high standard.

A good general understanding of CITC themes and programmes is required from the successful candidate and an ability to work across those themes to promote a participation pathway for participants. Candidates must have excellent time management and prioritisation skills, along with the ability to work independently and use their own initiative. It is essential that candidates have proven experience in planning and delivering school and community sports programmes, preferably sport within the primary education sector. Finally, we are looking for flexible, positive, innovative resilient and determined candidates to join a growing team.

To apply for this excellent opportunity please send a CV and covering letter to emma.carter@cityfootball.com quoting vacancy reference LM-009-20172605. Please include your salary expectations within your covering letter.

Closing Date: 23rd February 2018

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click here to view the job description for School Sports Coach

 

School Sport ICT Tutor

City in the Community Foundation are recruiting a school sports ICT tutor to join their school sport team in an outstanding working environment in Manchester. This is an opportunity for the right candidate to make a real difference to the lives of young people in the Manchester area.

Applicants must have an interest in information and communications technology and experience delivering within a school environment. Successful candidates should also possess a further passion for sport and have experience of delivering school sport.  They should also have the desire to develop their own skills and knowledge in a high performance working environment. 

The role will be full time and will consist of planning and delivering ICT lessons and practical sports sessions to year 5 pupils in both a school and community environment.  As well as delivering outstanding sessions, the successful applicant will also be expected to maintain and develop excellent relationships with the schools involved and with the wider CITC team.            

This is a fantastic opportunity for a candidate looking to gain teaching experience and progress their sports coaching career working within a Premier League Community Foundation.  

Key Responsibilities Include:

  • To plan and deliver ICT lessons with a focus on football specific activities.
  • To provide sports coaching in a variety of community settings.
  • To assist with the general administration, monitoring and evaluation of projects.

The ICT tutor will not have to manage a budget or supervise any staff members.  They will be encouraged to learn on the job and become familiar with CITC processes and projects as well as becoming part of the team.  The ICT tutor should aim to develop their skills as much as possible, attending any internal or external training that is provided by CITC.     

Closing date: 23rd February 2018

To apply, please e-mail your CV and covering letter quoting vacancy reference LM-015-20172811 to emma.carter@cityfootball.com.  

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click here to view the job description for school sports ICT tutor.

 

Community Coach 

City in The Community Foundation are looking for community coaches to assist with the delivery of the School Sports Programme.

Applicants must possess a passion for sport and have experience of working within a school environment delivering towards the national curriculum.  They should also have the desire to develop their own skills and knowledge in a high performance working environment. 

The role will consist of planning and delivering practical sports sessions in both a school and community environment.  As well as delivering outstanding sessions, the successful applicant will also be expected to maintain and develop excellent relationships with schools and with the wider CITC team.            

This is a fantastic opportunity for a candidate looking to progress their sports coaching career and to gain valuable experience working within a Premier League Community Foundation.  

 

To applyfor this exciting opportunity, please send a CV and covering letter to emma.carter@cityfootball.com quoting vacancy reference LM-001-20181402

 

Closing Date: 23rd February 2018

 

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

 

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the criteria for a job vacancy and to consider them on their abilities.

 

Proposed start date: ASAP

 

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. 

Click here to view the job description for Community Coach

Two TicksTwo Ticks

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone.

As a member of the scheme we make five commitments regarding recruitment, training, retention, consultation and disability awareness:

These commitments are:

  • To interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities
  • To discuss with disabled employees, at any time but at least once a year, what both parties can do to make sure disabled employees can develop and use their abilities
  • To make every effort when employees become disabled to make sure they stay in employment
  • To take action to ensure that all employees develop the appropriate level of disability awareness needed to make these commitments work
  • To review these commitments each year and assess what has been achieved, plan ways to improve on them and let employees know about progress and future plans.

Further information about the Two Ticks scheme is available from the Gov.uk website.

Fabulous Fan Fayre

Hospitality Manager 

Fabulous Fan Fayre is a joint venture between One Event Management and Legends of the USA.

F3 provides award winning match day and non-match day catering for sporting stadia including Manchester City’s Etihad Stadium and Watford FC.

We are now looking to recruit at the Etihad Stadium.

Purpose of the role

The Hospitality Managers primary function is to plan, facilitate and implement a food and beverage service that delivers a premium experience on match days and non-match days alongside ensuring operational quality and excellence is maintained.

The management of the day to day running of the Operation. To support the Lead Hospitality Manager in the control and the implementation of the standards throughout the business.

Key responsibilities and accountabilities

  • Minimum of Two Years’ experience in a similar role
  • Experience in successfully managing large scale VIP events (500+) from concept stages to delivery and evaluation
  • Strong food and beverage knowledge with experience in delivery of first class fine dining service
  • Conversant with financial reporting and demonstrable skills in successful budget and financial management
  • Ability to understand and interpret trading trends and financial data to achieve results
  • Strong and influential communicator, with experience in managing managers, team building and coaching
  • Strong level of computer literacy and experience using MS Word Excel and Power Point
  • Experience using EPOS systems and stock management systems
  • Experience in managing Health & Safety, Food Hygiene and environmental standards in the work place

Key performance indicators

  • To assist Lead Hospitality Manager in management and execution of the catering operations plan to ensure the optimal delivery of a world class match day experience/customer experience and ensure that the club surpasses supporter expectations in line with agreed budgets
  • Assist in the management of all third-party relationships to ensure that the partnership is maximised
  • To assist in the management of other third party catering suppliers/partners
  • To assist in the management and co-ordination of the match day/event hospitality catering operation
  • To assist in the enhancement of new hospitality catering products and concepts
  • To assist in leading and coordinating initiatives to drive catering revenue on match days
  • Assist in the implementation of SOP and SLA manuals throughout the catering operation
  • Advise and ensure all partners are compliant with Health & Safety regulations
  • Assist in assessing market trends to identify new commercial opportunities developing business cases and realise benefits
  • Increasing catering spend per head
  • To ensure that all food, liquor, equipment and sundry items are charged appropriately to the client via the daily charge sheets
  • To ensure that casual employee payroll is kept within the operating targets as set
  • To prepare the casual employee rotas, and any other administration duties
  • To attend weekly meetings to discuss forthcoming business
  • Provide administrative support as and when requested
  • Assist in maximising sales and reducing costs throughout the operation
  • Embedding operational excellence and driving continuous improvement into the catering operation to enhance the match day experience/customer experience – delivering service improvements across all customer touch points.
  • To manage and assist in the preparation of all function areas and ensure that the highest standards of presentation of these areas are achieved in good time
  • To ensure the highest standards of cleanliness, tidiness and maintenance in all function areas and public areas within the conference and banqueting department to liaise with housekeeping and maintenance department’s where necessary
  • To ensure the highest standards of food and beverage service.
  • To react quickly and efficiently to client’s requests and changes in function arrangements and complaints and ensure these are carried out.To communicate such information to the catering office and kitchen where relevant
  • To ensure the highest standards of general hygiene and hygienic food handling are achieved always by all employees
  • To ensure that all employees are trained to a level which enables them to carry out their duties per departmental standards
  • To ensure that all employees adhere to the departmental standard of dress and personal hygiene always
  • To ensure that banqueting services, pantries and other back of house areas are kept in a clean and tidy condition
  • To ensure the control of all department equipment ensuring that breakages are kept to a minimum and that the misuse of establishment property does not occur
  • To maintain the departmental liquor control procedures.To ensure that all liquor breakages and wastage is kept to a minimum and recorded where appropriate
  • Assist the Venue Director to maximise sales and reduce costs throughout the operation

To apply, please send your CV to Rude Kabeya: rkabeya@fthree.co.uk

Sous Chef

Fabulous Fan Fayre is a joint venture between One Event Management and Legends of the USA.

F3 provides award winning match day and non-match day catering for sporting stadia including Manchester City’s Etihad Stadium and Watford FC. 

We are now looking to recruit a Sous Chef at the Etihad Stadium.

Purpose of the role

The Sous Chef’s primary function is to plan, facilitate and implement a food and beverage service that delivers a premium experience on match days and non-match days alongside ensuring operational quality and excellence is maintained.

The management of the day to day running of the Operation. To support the Head Chef in the control and the implementation of the standards throughout the business. 

Key responsibilities and accountabilities

  • Minimum of Two Years’ experience in a similar role
  • To manage and assist in the preparation of all kitchen areas and ensure that the highest standards of presentation of these areas are achieved in good time prior to each function, including match days.
  • To assist in producing the set food specs and photos with recipe cards for the Public Concessions, Conference and Events, Match Days
  • To ensure the highest standards of general hygiene and hygiene food handling are achieved always by all employees within kitchen areas as to the company health and safety standards.
  • To ensure that all employees are trained to a level which enables them to carry out their duties according to departmental standards.
  • To maintain departmental food control procedures and ensure wastage is kept to a minimum and recorded where appropriate. To achieve budgeted cost of sales
  • To react quickly and efficiently to client’s requests and changes in function arrangements and complaints and ensure these are carried out.To communicate such information to the catering office and kitchen where relevant
  • To ensure appropriate paperwork i.e. Goods Received, Temperature record and fridge record sheets, HACCP and COSSH are completed and handed to the Head Chef by set guidelines.
  • To prepare the employee rotas, and any other administration duties.
  • Strong level of computer literacy and experience using MS Word Excel and Power Point
  • Experience using EPOS systems and stock management systems
  • To ensure that casual employee payroll is kept within the operating targets as set.
  • To prepare the casual employee rotas, and any other administration duties.

Key performance indicators

  • To assist the Head Chef in management and execution of the catering operations plan to ensure the optimal delivery of a world class match day experience/customer experience and ensure that the club surpasses supporter expectations in line with agreed budgets
  • Assist in the management of all third-party relationships to ensure that the partnership is maximised
  • To assist in the management of other third party catering suppliers/partners
  • To assist in the enhancement of new hospitality catering products and concepts
  • Assist in the implementation of SOP and SLA manuals throughout the catering operation
  • Embedding operational excellence and driving continuous improvement into the catering operation to enhance the match day experience/customer experience – delivering service improvements across all customer touch points.
  • To ensure the highest standards of general hygiene and hygienic food handling are achieved always by all employees

To apply, please send your CV to ladnams-downes@fthree.co.uk

Open recruitment days

Fancy joining the team at the Etihad Stadium.  Here’s your chance.  Don’t miss the recruitment day and explore the range of match day positions available:

Dates: Wednesday 14 & Thursday 15 February 2018 – 12PM-5PM

Term: 2017/18 Season (Match days/Casual Work) – Ongoing

Location: Etihad Stadium

Register your Interest: https://f3.formstack.com/forms/recruitment

We are recruiting for the following roles:

•Stand Managers

•Restaurant Managers

•Restaurant Supervisors

•Team Leaders

•Bar Supervisors

•Bar Persons

•Cashiers

•Chefs

•Kitchen Porters

•Supervisors

•Waiters

•Waitresses

•Warehouse and Distribution Employees

The successful candidate should meet the following criteria:

•Love providing fantastic customer service.

•Enjoy working as a part of a team.

•Have a friendly & approachable character.

•Look presentable at all times.

• Must be self-driven and enthusiastic.

What we can offer you:

•Excellent pay rates.

•Career progression (The opportunity to progress Managerial roles)

•Fabulous employee engagement scheme (Win IPADS, TV’s, Gift Vouchers and lots more including Trips to NEW YORK CITY)

•A free meal on every shift.

•Annual paid holidays.

Requirements:

(You must bring the following information with you to enable you to be admitted to the session)

  • CV and Cover letter stating why you would like to come and work for us.
  • Please provide a brief character reference from an employer, teacher, lecturer or other professional.
  • Original European Union Passport OR Original Passport & Original Work Permit with Visa OR Two Original Documents.(Must prove right to work in the United Kingdom E.g. Resident Permit or Driving License photo I.D. & Birth Certificate)
  • National Insurance Number (Must be past payslip/National Insurance card or Original Official letter) 
  • Bank Details
  • Level 2 or above certificate (Chefs/Cooks)
  • An original letter headed document  from your college or university verifying that you are a student, duration of course, and term dates (Students from outside the EEA)

Dress Code:

Smart Casual (No Tracksuits/Trainers/Casual Wear/Hats)

Location 

Please report to; 

14 February - South Reception, Legends Entrance, Etihad Stadium, Etihad Campus, Rowsley Street, Manchester M11 3FF where you will then be directed to the event.

15 February – North Reception, Colin Bell Stand, Etihad Stadium, Etihad Campus, Rowsley Street, Manchester M11 3FF where you will then be directed to the event.