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Hays is proud to be the Official Recruitment Partner of Manchester City.

The partnership is based on a mutual ambition to attract skilled, expert professionals to build high performance teams, whether it is on the football pitch or in the world of work. Below are all of the opportunities available at City Football Group and you can visit our site for the latest professional job opportunities with Manchester City to see if you can match your ambition and become part of this winning team.

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, new MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan.

City Football Group promotes equal opportunities in employment we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to the below posts may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

2018/19 City Football Group Graduate Opportunities

The application deadline for UK graduate programme vacancies commencing Aug-18 or Jan-19 has now passed. The next round of applications will open in Sep-18 (for vacancies in Aug-19 or Jan-20). 

Project Assistant

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan, a shareholder in La Liga Club, Girona FC and ownership of Uruguayan club, CA Torque. 

The common aim across all clubs is to provide the best possible experience and an unrivalled opportunity for fans and communities to participate in, and benefit from, football at both a local and global level. City Football Group prides itself on having a diverse family of employees who share a passion for beautiful football and a steadfast commitment to the local community. City people are innovative, collaborative and motivated by success.

We have an exciting opportunity for a Project Assistant to join us to support co-ordination and execution of cross functional projects across Facilities Management through delivering key administrative tasks and day to day management within the team.

 

Key Responsibilities

To provide a high level of project and administrative support to the Facilities Director and the department to ensure efficient management and running of the department on a day to day level.

 

  • To be able to proactively/ independently carry out and execute allocated projects/assignments and provide support to Facilities Management in coordinating key team projects as requested/directed

     

  • To carry out administrative duties to a high standard, including providing direct diary management to the Facilities Director, co-ordinating meetings, minute taking, dealing with purchase orders using the financial system, providing POs to suppliers, handling phone calls professionally, and relaying messages efficiently and appropriately.

     

  • To have/develop a clear understanding of all key systems and software programmes used across the Facilities Management departments to have the ability to provide the team assistance if/when required

     

  • To organise and streamline multiple procedures and reporting within the department, and resourcefully initiate workload priorities

     

  • Coordinate and execute any travel arrangements for team members when required, including flight and hotel booking, visa securing, and the preparation of any travel documents in advance, requiring detailed knowledge of organisation travel policies and procedures

 

Closing date:    27th April 2018

To apply, please submit your CV and covering letter to jobs@cityfootball.com quoting vacancy reference CW-761-20180417

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.

Disability Access Officer

We are recruiting a Disability Access Officer to join the Supporter Services team in Manchester.

The Disability Access Officer will provide a holistic view of accessibility across the Company, incorporating everything from matchday and non-matchday operations, hospitality & conferencing, digital, retail, CITC and safeguarding and having responsibility for Cub-wide compliance and driving change. The successful candidate must ensure that all aspects of Club operations are fully compliant with all relevant legislation and promote disability awareness and inclusion across all Club functions.

Key tasks will include:

  • Staying up to date with existing legislation including the Equality Act 2010, accessible stadia guidance, new legislation & good practice guidance;
  • Promoting the needs of disabled people to the Club and ‘champion’ disability issues;
  • Ensuring on-going access improvements to the Club facilities, systems and services; and
  • Providing guidance on the equal management of disabled supporters tickets.

The successful candidate must have a clear understanding of disability legislation and providing an accessible stadium and Club premises. They must also have an understanding of customer sales & service processes and procedures and use of ticketing & CRM systems. It is important that applicants have strong communication and presentation skills and are customer focused with exception customer sales & service skills. Significant experience within the sports/entertainment industry at a large capacity venue is essential, along with experience in managing diverse and sometimes conflicting stakeholders.  Finally, we are looking for candidates who are enthusiastic, proactive and engaging. 

Closing date: 1 May 2018

To apply, please submit your CV and covering letter to jobs@cityfootball.com quoting vacancy reference LE-761-20180416

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.

Click here to view the job description.

Partnerships Operations Intern

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan, a shareholder in La Liga Club, Girona FC and ownership of Uruguayan club, CA Torque. 

The common aim across all clubs is to provide the best possible experience and an unrivalled opportunity for fans and communities to participate in, and benefit from, football at both a local and global level. City Football Group prides itself on having a diverse family of employees who share a passion for beautiful football and a steadfast commitment to the local community. City people are innovative, collaborative and motivated by success.

We are recruiting a Partnerships Operations Intern to support the Partnerships Operations in a variety of tasks across the department.

Key responsibilities include:

  • Co-ordinate match day LED play list working with partners, account managers and stadium ops staff
  • Ensure LED regulations are adhered to for each competition MCFC are in working to the commercial guidelines for the Premier League, FA and League Cup
  • Co-ordinate the departmental signed merchandise requirements ensuring that all contractual rights are fulfilled and delivered on time.
  • Regular liaison with the ticket office to ensure tickets are printed and sent out in advance of matches
  • Request and collate Partner guest lists prior to each match
  • Create and upload the ticket collect list onto the online database prior to each match
  • Prepare Partner tickets as per the ticket collect list
  • Deliver Partner tickets on a match day
  • Manage ad hoc Partner ticket requests
  • Co-ordinate departmental storage areas
  • Provide support to the overall departments duties in partner brand implementation activities, partner events organisation, player activations and department reporting

The successful candidate will have excellent communication and interpersonal skills – the ability to communicate effectively with people at all levels

To apply, please e-mail your CV and covering letter quoting vacancy reference KP-757-20180406 to jobs@cityfootball.com together with your salary expectations.

Closing date: 16th April 2018

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click here to view the job description for Partnerships Operations Intern.

Head of Performance Services, Academy

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan, a shareholder in La Liga Club, Girona FC and ownership of Uruguayan club, CA Torque. 

The common aim across all clubs is to provide the best possible experience and an unrivalled opportunity for fans and communities to participate in, and benefit from, football at both a local and global level. City Football Group prides itself on having a diverse family of employees who share a passion for beautiful football and a steadfast commitment to the local community. City people are innovative, collaborative and motivated by success.

Manchester City Football Club are recruiting a leader in elite performance services for the role of Head of Performance Services, Academy. The role is part of the Academy Management structure and carries the responsibility of defining, leading and implementing world-class performance support to all MCFC Academy players in line with our overarching talent development philosophy.

The Manchester City Academy wishes to create the best possible performance environment to maximise the potential of every youth player in line with its competitive demands.

The role requires management of a multidisciplinary team, its operational activity and budget, as well as working closely within the Academy management team to make decisions against the best interests of the Academy in line with its strategic position. In addition, the role will require on the ground support and act as part of the practitioner team. As such, they must hold all relevant medical practitioner licences.

The right individual will be able to demonstrate the following skills and experience:

Essential: Chartered Physiotherapy status, MSc in sports medicine, physiotherapy, sports science or a closely related area, proven experience working in elite sport and clear evidence of working in elite MDTs.

They will be a recognised current or future leader in their field and can demonstrate strength of knowledge and contacts to succeed in this position.

To apply, please e-mail your CV and covering letter quoting vacancy reference GD-756-20180403 to jobs@cityfootball.com.  

Closing date: 17th April 2018

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click here to view the job description for the Head of Performance Services, Academy

    

Early Years Coach

City in the Community Foundation are recruiting an Early Years Coach to join the team in Manchester.

The Early Years Coach will be responsible for the delivery of the City Play Programme that is delivered within nurseries across Manchester. The Early Years Coach will also be expected to plan sessions accordingly and communicate effectively with the nurseries in which they are based.

Key responsibilities include:

  • To plan and deliver early years physical activity and fundamental movement sessions in nurseries across Manchester
  • To deliver the City Play programme. Other hours will involve updating sessions on Substance Views and helping on City in the Community events.
  • To attend any internal/external training provided by CITC.
  • To assist with the general administration and monitoring and evaluation of the programme.

Candidates must have excellent time management and prioritisation skills, along with the ability to work independently and use their own initiative. It is essential that candidates have proven experience in working with children aged from 2 to 5 years old, preferably within a sporting environment. Finally, we are looking for flexible, positive, resilient and determined candidates.

To apply for this exciting opportunity, please send a CV and covering letter to gemma.buckley@cityfootball.com quoting vacancy reference LM-023-20181303.

Closing Date: 30th April 2018

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Proposed start date: ASAP

Due to the large volume of expected applications we will only be able to contact those short-listed for interviews.

Click here to view the job description.

 

School Sports Coach

City in the Community Foundation are recruiting a School Sport Delivery Coach to join their team in an outstanding working environment in Manchester. This is an opportunity for the right candidate to make a real difference to the lives of young people in the Manchester area.

The School Sport Delivery Coach will take responsibility for the delivery of CITC’s extensive School Sport programme in designated partner primary schools in Greater Manchester. The post holder will be expected to lead on the practical delivery of a school sport activity programme in their partner schools with attention being paid to curriculum delivery, pre/post school activity and support for the continued professional development of school teaching staff. The post holder will support the generation of new ideas and innovative opportunities to further expand delivery, contributing to ongoing staff training & quality assurance of the programme.  With effective organisational skills, the role will require the post holder to work practically across a wide range of partners, stakeholders, participants and staff members.

Key responsibilities include:

  • To delivery on all practical aspects of designated project delivery areas.
  • Maintain and further develop specifically designated programmes in the school sport environment, delivering innovative sessions to a range of age groups in a school environment.
  • Contribute to the maintenance and ongoing development of the quality of CITC participation programmes across school partners.
  • To be responsible for the ongoing support of CPD for partner school staff.
  • Full accountably for all quality assurance and monitoring reports associated to their delivery on the project, with careful attention to detail and adherence to all set deadlines
  • Contribute to the development of a programme of continuous improvement with specific attention to quality delivery and monitoring and evaluation.

CITC are looking for candidates who have a good knowledge and previous experience of working practically in Key Stage 1 and 2 curriculum delivery settings. Experience of coaching in a school and a community setting is required with a range of practical coaching qualifications also being an advantage. We require the candidate to have knowledge of curriculum PE delivery in England, with experience of training and mentoring non-sport specialist staff also an advantage. Experience of project management to a high standard.

A good general understanding of CITC themes and programmes is required from the successful candidate and an ability to work across those themes to promote a participation pathway for participants. Candidates must have excellent time management and prioritisation skills, along with the ability to work independently and use their own initiative. It is essential that candidates have proven experience in planning and delivering school and community sports programmes, preferably sport within the primary education sector. Finally, we are looking for flexible, positive, innovative resilient and determined candidates to join a growing team.

To apply for this excellent opportunity please send a CV and covering letter to gemma.buckley@cityfootball.com quoting vacancy reference LM-009-20172605. Please include your salary expectations within your covering letter.

Closing Date: 30th April 2018

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click here to view the job description for School Sports Coach

Community Coach 

City in The Community Foundation are looking for community coaches to assist with the delivery of the School Sports Programme.

Applicants must possess a passion for sport and have experience of working within a school environment delivering towards the national curriculum.  They should also have the desire to develop their own skills and knowledge in a high performance working environment. 

The role will consist of planning and delivering practical sports sessions in both a school and community environment.  As well as delivering outstanding sessions, the successful applicant will also be expected to maintain and develop excellent relationships with schools and with the wider CITC team.            

This is a fantastic opportunity for a candidate looking to progress their sports coaching career and to gain valuable experience working within a Premier League Community Foundation.  

 

To apply for this exciting opportunity, please send a CV and covering letter to gemma.buckley@cityfootball.com quoting vacancy reference LM-001-20181402

 

Closing Date: 30th April 2018

 

City Football Group promotes equal opportunities in employment and welcomes all applications from people who meet the requirements of the job description.

 

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the criteria for a job vacancy and to consider them on their abilities.

 

Proposed start date: ASAP

 

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. Employment is subject to the provision of proof of eligibility to work in the UK. 

Click here to view the job description for Community Coach

Director of FRM

City Football Group is the owner of a number of football related businesses with global relevance. These include high profile professional football clubs, academies, technical support and marketing companies. CFG’s clubs include the Premier League’s Manchester City FC, MLS Franchise New York City Football Club in the United States, Melbourne City FC of the Australian A-League, and a minority shareholder in Yokohama Marinos of the J-League in Japan, a shareholder in La Liga Club, Girona FC and ownership of Uruguayan club, CA Torque. 

The common aim across all clubs is to provide the best possible experience and an unrivalled opportunity for fans and communities to participate in, and benefit from, football at both a local and global level. City Football Group prides itself on having a diverse family of employees who share a passion for beautiful football and a steadfast commitment to the local community. City people are innovative, collaborative and motivated by success.

We are recruiting an experienced Director of Fan Relationship Management to join the team based in Manchester. This is a very specialist role for the group, and therefore the salary banding which will be considered is £75,000 - £90,000 per annum. The FRM team’s primary goal is to build fan engagement and fan base growth across all territories and channels through an understanding of individual’s behaviours, needs and tailored campaigns and activations.

The Director of FRM is responsible for defining the Group FRM strategy across all CFG Clubs and managing the Manchester City strategy. They will be rolling out best practice across all Clubs on a global scale and owning the strategic CRM execution across all fan touchpoints while also growing and extracting value from the database through engagement, fan lifecycle management and campaigns.

Successful candidates will have a deep understanding of CRM strategy and procedures, with an ability to think, plan and act strategically. Demonstrable experience in a fast-paced environment, driving B2C relationships and CRM strategies is essential. Candidates will need to have significant experience and knowledge across marketing disciplines, including; customer insights, digital marketing and digital customer engagement, loyalty and event activation. Candidates will also need to demonstrate experience of managing teams distributed across multiple countries and will have contributed to the development of CRM activities across multiple continents (particularly Europe and Asia Pacific) and across multiple industries (e.g. sport, entertainment, FMCG, telecommunications and banking).

It is essential that the successful candidate will be able to demonstrate experience of working with large customer bases (above 20 Mio customers) in omni-channel environment in a near-real time mode. The applicant must also demonstrate the ability to co-lead IT projects and closely cooperate with IT (define requirements, work with IT analysts, architects, and developers) and with the vendors.

Knowledge of CRM technologies and vendors such as SAS, SAP and Salesforce is essential, as is the ability to define CRM strategy on the group level and define local execution plan.

Closing date: Friday 11 May 2018

To apply, please e-mail your CV and covering letter quoting vacancy reference NT-759-20180411 to jobs@cityfootball.com.  

City Football Group promotes equal opportunities in employment we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone. We make a commitment to interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview.

The City Football Group is fully committed to safeguarding children and other vulnerable people across our business. As such, appointment to this post may be subject to Safer Recruitment processes including a satisfactory enhanced disclosure via the Disclosure & Barring Service and prior to taking up the role.

Click here to view the job description for Director of FRM

Two TicksTwo Ticks

As a member of the Two Ticks scheme, we are proud to show our commitment to employing disabled people and judging people on their abilities alone.

As a member of the scheme we make five commitments regarding recruitment, training, retention, consultation and disability awareness:

These commitments are:

  • To interview all disabled applicants who meet the minimum criteria for a job vacancy and to consider them on their abilities
  • To discuss with disabled employees, at any time but at least once a year, what both parties can do to make sure disabled employees can develop and use their abilities
  • To make every effort when employees become disabled to make sure they stay in employment
  • To take action to ensure that all employees develop the appropriate level of disability awareness needed to make these commitments work
  • To review these commitments each year and assess what has been achieved, plan ways to improve on them and let employees know about progress and future plans.

Further information about the Two Ticks scheme is available from the Gov.uk website.

Fabulous Fan Fayre

Hospitality Manager 

Fabulous Fan Fayre is a joint venture between One Event Management and Legends of the USA.

F3 provides award winning match day and non-match day catering for sporting stadia including Manchester City’s Etihad Stadium and Watford FC.

We are now looking to recruit at the Etihad Stadium.

Purpose of the role

The Hospitality Managers primary function is to plan, facilitate and implement a food and beverage service that delivers a premium experience on match days and non-match days alongside ensuring operational quality and excellence is maintained.

The management of the day to day running of the Operation. To support the Lead Hospitality Manager in the control and the implementation of the standards throughout the business.

Key responsibilities and accountabilities

  • Minimum of Two Years’ experience in a similar role
  • Experience in successfully managing large scale VIP events (500+) from concept stages to delivery and evaluation
  • Strong food and beverage knowledge with experience in delivery of first class fine dining service
  • Conversant with financial reporting and demonstrable skills in successful budget and financial management
  • Ability to understand and interpret trading trends and financial data to achieve results
  • Strong and influential communicator, with experience in managing managers, team building and coaching
  • Strong level of computer literacy and experience using MS Word Excel and Power Point
  • Experience using EPOS systems and stock management systems
  • Experience in managing Health & Safety, Food Hygiene and environmental standards in the work place

Key performance indicators

  • To assist Lead Hospitality Manager in management and execution of the catering operations plan to ensure the optimal delivery of a world class match day experience/customer experience and ensure that the club surpasses supporter expectations in line with agreed budgets
  • Assist in the management of all third-party relationships to ensure that the partnership is maximised
  • To assist in the management of other third party catering suppliers/partners
  • To assist in the management and co-ordination of the match day/event hospitality catering operation
  • To assist in the enhancement of new hospitality catering products and concepts
  • To assist in leading and coordinating initiatives to drive catering revenue on match days
  • Assist in the implementation of SOP and SLA manuals throughout the catering operation
  • Advise and ensure all partners are compliant with Health & Safety regulations
  • Assist in assessing market trends to identify new commercial opportunities developing business cases and realise benefits
  • Increasing catering spend per head
  • To ensure that all food, liquor, equipment and sundry items are charged appropriately to the client via the daily charge sheets
  • To ensure that casual employee payroll is kept within the operating targets as set
  • To prepare the casual employee rotas, and any other administration duties
  • To attend weekly meetings to discuss forthcoming business
  • Provide administrative support as and when requested
  • Assist in maximising sales and reducing costs throughout the operation
  • Embedding operational excellence and driving continuous improvement into the catering operation to enhance the match day experience/customer experience – delivering service improvements across all customer touch points.
  • To manage and assist in the preparation of all function areas and ensure that the highest standards of presentation of these areas are achieved in good time
  • To ensure the highest standards of cleanliness, tidiness and maintenance in all function areas and public areas within the conference and banqueting department to liaise with housekeeping and maintenance department’s where necessary
  • To ensure the highest standards of food and beverage service.
  • To react quickly and efficiently to client’s requests and changes in function arrangements and complaints and ensure these are carried out.To communicate such information to the catering office and kitchen where relevant
  • To ensure the highest standards of general hygiene and hygienic food handling are achieved always by all employees
  • To ensure that all employees are trained to a level which enables them to carry out their duties per departmental standards
  • To ensure that all employees adhere to the departmental standard of dress and personal hygiene always
  • To ensure that banqueting services, pantries and other back of house areas are kept in a clean and tidy condition
  • To ensure the control of all department equipment ensuring that breakages are kept to a minimum and that the misuse of establishment property does not occur
  • To maintain the departmental liquor control procedures.To ensure that all liquor breakages and wastage is kept to a minimum and recorded where appropriate
  • Assist the Venue Director to maximise sales and reduce costs throughout the operation

To apply, please send your CV to Rude Kabeya: rkabeya@fthree.co.uk

Sous Chef

Fabulous Fan Fayre is a joint venture between One Event Management and Legends of the USA.

F3 provides award winning match day and non-match day catering for sporting stadia including Manchester City’s Etihad Stadium and Watford FC. 

We are now looking to recruit a Sous Chef at the Etihad Stadium.

Purpose of the role

The Sous Chef’s primary function is to plan, facilitate and implement a food and beverage service that delivers a premium experience on match days and non-match days alongside ensuring operational quality and excellence is maintained.

The management of the day to day running of the Operation. To support the Head Chef in the control and the implementation of the standards throughout the business. 

Key responsibilities and accountabilities

  • Minimum of Two Years’ experience in a similar role
  • To manage and assist in the preparation of all kitchen areas and ensure that the highest standards of presentation of these areas are achieved in good time prior to each function, including match days.
  • To assist in producing the set food specs and photos with recipe cards for the Public Concessions, Conference and Events, Match Days
  • To ensure the highest standards of general hygiene and hygiene food handling are achieved always by all employees within kitchen areas as to the company health and safety standards.
  • To ensure that all employees are trained to a level which enables them to carry out their duties according to departmental standards.
  • To maintain departmental food control procedures and ensure wastage is kept to a minimum and recorded where appropriate. To achieve budgeted cost of sales
  • To react quickly and efficiently to client’s requests and changes in function arrangements and complaints and ensure these are carried out.To communicate such information to the catering office and kitchen where relevant
  • To ensure appropriate paperwork i.e. Goods Received, Temperature record and fridge record sheets, HACCP and COSSH are completed and handed to the Head Chef by set guidelines.
  • To prepare the employee rotas, and any other administration duties.
  • Strong level of computer literacy and experience using MS Word Excel and Power Point
  • Experience using EPOS systems and stock management systems
  • To ensure that casual employee payroll is kept within the operating targets as set.
  • To prepare the casual employee rotas, and any other administration duties.

Key performance indicators

  • To assist the Head Chef in management and execution of the catering operations plan to ensure the optimal delivery of a world class match day experience/customer experience and ensure that the club surpasses supporter expectations in line with agreed budgets
  • Assist in the management of all third-party relationships to ensure that the partnership is maximised
  • To assist in the management of other third party catering suppliers/partners
  • To assist in the enhancement of new hospitality catering products and concepts
  • Assist in the implementation of SOP and SLA manuals throughout the catering operation
  • Embedding operational excellence and driving continuous improvement into the catering operation to enhance the match day experience/customer experience – delivering service improvements across all customer touch points.
  • To ensure the highest standards of general hygiene and hygienic food handling are achieved always by all employees

To apply, please send your CV to ladnams-downes@fthree.co.uk

Open recruitment days

Fancy joining the team at the Etihad Stadium.  Here’s your chance.  Don’t miss the recruitment day and explore the range of match day positions available:

Dates: Wednesday 14 & Thursday 15 February 2018 – 12PM-5PM

Term: 2017/18 Season (Match days/Casual Work) – Ongoing

Location: Etihad Stadium

Register your Interest: https://f3.formstack.com/forms/recruitment

We are recruiting for the following roles:

•Stand Managers

•Restaurant Managers

•Restaurant Supervisors

•Team Leaders

•Bar Supervisors

•Bar Persons

•Cashiers

•Chefs

•Kitchen Porters

•Supervisors

•Waiters

•Waitresses

•Warehouse and Distribution Employees

The successful candidate should meet the following criteria:

•Love providing fantastic customer service.

•Enjoy working as a part of a team.

•Have a friendly & approachable character.

•Look presentable at all times.

• Must be self-driven and enthusiastic.

What we can offer you:

•Excellent pay rates.

•Career progression (The opportunity to progress Managerial roles)

•Fabulous employee engagement scheme (Win IPADS, TV’s, Gift Vouchers and lots more including Trips to NEW YORK CITY)

•A free meal on every shift.

•Annual paid holidays.

Requirements:

(You must bring the following information with you to enable you to be admitted to the session)

  • CV and Cover letter stating why you would like to come and work for us.
  • Please provide a brief character reference from an employer, teacher, lecturer or other professional.
  • Original European Union Passport OR Original Passport & Original Work Permit with Visa OR Two Original Documents.(Must prove right to work in the United Kingdom E.g. Resident Permit or Driving License photo I.D. & Birth Certificate)
  • National Insurance Number (Must be past payslip/National Insurance card or Original Official letter) 
  • Bank Details
  • Level 2 or above certificate (Chefs/Cooks)
  • An original letter headed document  from your college or university verifying that you are a student, duration of course, and term dates (Students from outside the EEA)

Dress Code:

Smart Casual (No Tracksuits/Trainers/Casual Wear/Hats)

Location 

Please report to; 

14 February - South Reception, Legends Entrance, Etihad Stadium, Etihad Campus, Rowsley Street, Manchester M11 3FFwhere you will then be directed to the event.

15February – North Reception, Colin Bell Stand, Etihad Stadium, Etihad Campus, Rowsley Street, Manchester M11 3FFwhere you will then be directed to the event.